FAQ

 requently Asked Questions

What kind of service is byRhinoGen?

  • byRhinoGen is a design visualization solution plugin that generates and edits images using the latest AI model, 'NanoBanana', in the Rhino (Rhino3D) environment. Without complex rendering settings, you can visualize your modeling results into high-quality images of various styles such as photorealism, concept art, watercolor, etc., just by entering prompts.

Supported Platforms?

  • Rhino 8 - Windows / macOS
  • Currently, it is a plugin optimized for the Rhino 8 environment, and Rhino 7 or lower versions are not supported.

How are credits used?

  • Credits are consumed every time you send an image generation and editing request to the AI.
  • Image Generation and Regeneration (Generate / Regenerate): About 1~12 credits
  • High-resolution upscaling and advanced editing: Around 1 credit
  • You can check the detailed consumption amount on the Credits page within the plugin.

Do credits expire?

  • All credits are valid for 1 year from the date of purchase or issuance. The credits with the shortest remaining validity period are automatically used first (FIFO), and a notification will be sent to your registered email 7 days before expiration.

Can I get a refund?

  • A full refund is possible only if there is absolutely no credit usage history within 7 days of payment. If you have already used credits to generate an image, a refund is not possible.

What should I do if I don't like the AI-generated result?

  • Regenerate: You can immediately generate a new image again by modifying or enhancing the prompt.
  • Inpaint: You can naturally modify only the corresponding area by selecting a specific part of the image with a brush.
  • Adjustment: Directly adjust brightness, contrast, curves, vignetting, etc., in the post-correction panel on the right side of the result window.
  • Undo: Press Ctrl + Z at any time during work to revert to the previous state.

Can I use it on multiple computers?

  • You can install it on multiple computers with a single account.
  • You can log in and use it on multiple devices simultaneously with a single account.

What if the AI makes a mistake?

  • Request specific modifications in the prompt, such as "Reduce the height" or "Modify the position".

Can I attach Reference images?

  • Yes. You can pass a 'Reference Image' to the plugin through the +Attach button in Style. The AI analyzes the composition, colors, and style of the attached image and reflects them in the generated result.

Are prompts and work history saved?

  • Yes. All work history is automatically saved according to your designated 'Save Path'. Along with the generated image, the Z-Depth, ID Pass, Edges for subsequent editing, and the .json file containing the prompt information used at the time are saved together.
  • Even if you restart Rhino, you can load the data in this path from the History tab and continue re-editing at any time.

I'm having trouble with installation or usage

  • Please refer to the Solution page or contact the customer support team.